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Our Store Policies...

We founded NamzShine with one goal in mind: giving our customers a fair, rewarding and enjoyable shopping experience. We conduct business according to the same values, knowing that better service equals loyal customers. Our store policies are detailed below, please have a look and contact us if you want to learn more!

1. We gladly accept returns, exchanges, and cancellations.

  • Contact us within: 10 days of delivery,

  • Ship items back within: 15 days of delivery and

  • Request a cancellation within: 6 hours of purchase

2. The following items can't be returned or exchanged because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders

  • Perishable products (like food or flowers)

  • Digital downloads

  • Intimate items (for health/hygiene reasons)

  • Items on sale

3. Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Questions about your order?

Please contact us if you have any problems with your order.

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